Community Support Supervisor - Youth Customer Service & Call Center - Troy, MO at Geebo

Community Support Supervisor - Youth

The CPRC Youth Supervisor directly supervises a staff of Community Support Specialists, and Family Support Providers who provide behavioral health community support services to children with a diagnosis of a serious emotional disorder and their families.
ESSENTIAL FUNCTIONSo Completion and/or review of the assessment which identifies the child and familys unique strengths and needs.
A successful candidate will need good written and verbal communication skillso Development and/or review of a comprehensive and individualize wellness plano Orient new staff to policies and procedures of the agency and Childrens CPRC programs.
Assures competency skills expectations and skill verifications are meto Assures participation in the child and family interagency team as well as any relevant interdisciplinary teams.
Candidates will need good relationship building skills and organization including time managemento Assure Community Support Specialists provide direct assistance to the child and family to access, locate and arrange culturally competent services and resources needed to address the desired outcomes and the unique cultural needs of the child and familyo Assures collaboration with other service providers, schools and community agencies to facilitate open communication with all individuals involved with the child and family.
Working knowledge of the family systemso Monitor service plan delivery to consistently reassess the child's status, service choices available, overall community functions, strengths, preferences, needs and progress toward goalso Assures development and implementation of a crisis intervention plan/safety plan with the family (as needed)o Assures documentation of all aspects of childrens services including Healthcare Home and other wellness benefitso Provides direct clinical supervision of childrens CPRC services, as prescribed by CPRC policies and procedures, including weekly face to face individual supervision, weekly team meetings, addressing both clinical and operational issues, performance evaluation, motivational skills, and leadership qualitieso Assist clients with transportation resources as medically necessary; driving is an essential function of the positiono Other duties as assigned, including participation in CPRC emergency response and crisis intervention as needed Recommended Skills Behavioral Medicine Clinical Works Communication Crisis Intervention Interpersonal Skills Leadership Estimated Salary: $20 to $28 per hour based on qualifications.

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